Privacy Policy
Your books are yours. Your chats stay yours too.
Last updated: September 2026
The short version
Your agent logs payments, not conversations. It stores the payment details it extracts, keeps them in a ledger only you can see, and ignores everything else. We collect the minimum we need to run the service, we never sell data, and you can walk away with your books at any time.
What the agent reads in your chats
The agent only acts on two things in a tracked group: payment screenshots, and messages that mention it by name (manual logs, corrections, and questions). Regular conversation is not logged, not stored, and not used for anything.
When a payment screenshot is posted, the agent reads it once to extract the payment details: amount, date, platform, and the name shown on the payment. The screenshot itself is processed and discarded. We do not keep a copy of your images.
Our internal system logs are deliberately minimal: they record event types and record IDs only, never message contents, captions, amounts, or names.
What we store
Your account: the email address you signed up with and your linked Telegram ID. That is all we ask for. No phone number, no legal name, no address, no card.
Your ledger: the payment entries extracted from screenshots or added manually (amount, date, platform, counterparty name, optional tag and notes), plus the titles of the groups you track.
Billing: if you subscribe, the transaction hash you submit for verification. Because payment is in Bitcoin or USDT, we never see or store a card number, bank account, or billing address.
Sign-in records: the time of your latest sign-in and dashboard visit, the IP address it came from, and a short device summary (like "iPhone, Safari"). We keep only the most recent one, and use it solely to protect accounts and prevent abuse.
Anonymous page counts: our public pages (home, demo, login) count views with the page name, the referring site, an approximate location (country, and where available the region and city), and a device summary. No cookies, no tracking scripts, and no IP addresses stored; we cannot tell who visited, only how many and roughly from where.
The operator's own betting ledger
Pickle Ledger's operator runs a separate, private ledger for his own sports-betting records on this same infrastructure. It is a single-account tool: it is not offered to customers, it reads nothing from any customer group or ledger, and nothing about your data changes because it exists.
For that one operator account only, and unlike the payment agent above: ticket screenshots posted in the operator's own groups are kept for up to 30 days before being deleted (a non-reversible fingerprint of the image is kept for duplicate detection), spreadsheet files the operator imports are kept as an audit record of his books, and a short, recent history of his direct-message conversation with his AI assistant is kept so it can follow context. All of it lives under the same row-level isolation as everything else and belongs to that single account.
How your data is protected
Every connection to Pickle Ledger is encrypted in transit with TLS, and data is encrypted at rest by our database provider.
Each customer's ledger is isolated with database-level row security: your account can only ever query rows that belong to it. Admin access is limited, logged, and used only to operate the service.
The site ships strict security headers, write operations are rate-limited to prevent abuse, and the database is backed up daily.
You can add an optional second step to your dashboard sign-in: a one-time code the agent sends to your linked Telegram. Turn it on or off any time from the Groups page.
Who we share data with
We never sell your data, rent it, or share it with advertisers. Period.
Like nearly every online service, we rely on a small set of infrastructure providers to run: our hosting, database, and the AI service that reads payment screenshots. Each processes only what is needed to perform its function, and none of them are permitted to use your data for anything else.
We disclose data only if the law genuinely requires it.
Your data is yours
Export everything at any time with the one-click CSV export on your Entries page, or download a monthly statement from the Overview. No lock-in, no export fee, no asking permission.
Want your account and every trace of your ledger deleted? Send us one message via the Suggestions button on your dashboard and we will erase it. Deletion is permanent.
If your subscription lapses, your data is not held hostage: logging pauses, your existing books remain yours to export.
Changes and contact
If this policy changes in a way that matters, we will say so plainly on this page and, for material changes, notify you on your dashboard.
Questions about privacy? Message us any time via the 💡 Suggestions button on your dashboard, or email support@pickleledger.com. A human reads every message.